Privacy Policy
Last Updated: August 2026
At Empathy Ear, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, book a call, contact us, or use our services.
1. Information We Collect
Depending on how you interact with Empathy Ear, we may collect information such as:
Your name
Email address
Phone number
Appointment and booking information
Information you voluntarily share with us about what you're experiencing or the type of support you're looking for
Communication between you and Empathy Ear
Information you provide when contacting or communicating with us
Website usage information, such as pages visited and interactions with our website
We only ask for information that is reasonably necessary to communicate with you, provide our services, manage bookings, and improve your experience.
2. How We Use Your Information
We may use the information you provide to:
Respond to your inquiries
Schedule and manage Support Calls
Understand how Empathy Ear may be able to support you
Provide and manage our services
Communicate with you about your membership or appointments
Follow up with you when appropriate
Improve our services and website
Maintain business and administrative records
Protect the security and integrity of our services
Comply with applicable legal obligations
3. Information You Share With Us
Empathy Ear provides emotional support and a safe space for women to talk about what they are experiencing.
You are never required to share more personal information than you are comfortable sharing.
Please understand that Empathy Ear is not a medical or emergency service and does not replace professional medical or mental-health care.
When we believe that a situation may require specialized professional support, we may recommend or help connect you with an appropriate licensed professional or other qualified support.
4. How We Protect Your Information
We take reasonable administrative, technical, and organizational measures to protect information entrusted to us.
However, no website, online communication system, or electronic storage method can be guaranteed to be completely secure.
Please avoid sending highly sensitive information through unsecured channels unless specifically requested or appropriate.
5. Third-Party Services
Empathy Ear may use trusted third-party services to operate our website and business, including services for:
Website hosting and bookings
Communications
Scheduling
Analytics
Advertising and marketing
Customer relationship management
Payment processing
These providers may process information on our behalf according to their own privacy policies and applicable requirements.
6. Cookies and Advertising Technologies
Our website may use cookies, pixels, and similar technologies to understand how visitors use our website, measure advertising performance, and improve our marketing.
This may include technologies provided by third parties such as Meta.
You may be able to control certain cookies and tracking technologies through your browser or device settings.
7. Sharing Your Information
We do not sell your personal information.
We may share information when reasonably necessary to:
Provide our services
Work with service providers who help us operate the business
Facilitate appropriate professional referrals when requested or necessary
Comply with legal obligations
Protect the rights, safety, and security of Empathy Ear, our clients, or others
8. Your Choices
You may contact us to ask about the personal information we hold about you or to request that certain information be corrected or, where appropriate, deleted.
Certain information may need to be retained where required for legal, administrative, security, or legitimate business purposes.
9. Children's Privacy
Empathy Ear is intended for adults. We do not knowingly collect personal information from children under the age of 13.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time as our services, technology, or legal requirements change.
The updated version will be posted on this page with a revised “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact Empathy Ear through the contact information provided on this website.
Empathy Ear
United States